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CIBC (TSX: CM | NYSE: CM) Deploys In-House AI Platform, Saving 200,000+ Hours in Pilot Phase
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Highlights
CIBC (Canadian Imperial Bank of Commerce) has officially launched its internally developed generative AI platform, CIBC AI (CAI), across the organization following a successful pilot that began in July 2024. The rollout follows an initial phase involving employees in Canada, the United States, and the United Kingdom, where the platform reportedly saved more than 200,000 work hours by automating routine, text-based tasks.
Designed in-house, CAI helps employees with tasks such as summarizing documents, drafting emails, compiling research, and providing light coding suggestions. It features an intuitive dashboard to support task management, data analysis, research, and presentation preparation. The platform is built to adapt to different departmental needs, providing flexibility in its application across various roles within the bank.
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