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TTEC Holdings, Inc. operates as a customer experience (CX) company that designs, builds, and operates technology-enabled customer experiences across live interaction channels. It operates through TTEC Digital and TTEC Engage segments. The TTEC Digital segment provides CX technologies for contact center as a service, customer relationship management, and artificial intelligence (AI) and analytics; creates and implements strategic CX transformation roadmaps; sells, operates, and provides managed services for cloud platforms and premise based CX technologies; creates proprietary IP to support industry specific and custom client needs; and offers CX consulting services. The TTEC Engage segment provides digitally enabled CX operational and managed services; delivers data-driven omnichannel customer care, customer acquisition, growth and retention services, tech support, fraud mitigation, and back-office solutions; and offers solutions for AI operations, including data annotation and labeling. It serves clients in the financial services, healthcare, public sector, communication, technology, media and entertainment, travel and hospitality, automotive, and retail industries. The company operates in the United States, Canada, the Philippines, the Asia Pacific, India, Europe, the Middle East, Africa, and Latin America. The company was formerly known as TeleTech Holdings, Inc. and changed its name to TTEC Holdings, Inc. in May 1996. TTEC Holdings, Inc. was founded in 1982 and is headquartered in Austin, Texas.
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A unique technical analysis driven score developed by Kalkine showing momentum in stock prices based on select technical indicators identified.
TTEC Holdings provides customer experience technology and outsourced contact center services, combining digital consulting, cloud platforms and human-led operations for enterprise clients across industries. Long-term growth may be driven by enterprise digital transformation, rising demand for omnichannel customer engagement and the incorporation of analytics and automation into CX delivery. The company's recurring service contracts, global delivery footprint and blend of technology and people-driven services appears positioned to support steady revenue generation.
Note: The summary and risk score provided above is created by AI and should not be construed as a recommendation of Kalkine.
| Breakdown | 2025-12-31 | 2024-12-31 | 2023-12-31 | 2022-12-31 | 2021-12-31 |
|---|---|---|---|---|---|
| Type | yearly | yearly | yearly | yearly | yearly |
| Date | 2025-12-31 | 2024-12-31 | 2023-12-31 | 2022-12-31 | 2021-12-31 |
| Income before tax | -170.24M | -236.52M | 40.72M | 144.45M | 207.88M |
| Minority interest | -7.39M | -10.35M | -11.34M | -14.09M | -17.22M |
| Net income | -192.47M | -320.96M | 8.43M | 103.24M | 140.97M |
| Selling general administrative | 280.33M | 293.04M | 296.73M | 287.43M | 239.99M |
| Gross profit | 466.21M | 471.72M | 529.94M | 587.19M | 568.95M |
| Reconciled depreciation | 89.76M | 97.95M | 108.10M | 111.79M | 96.71M |
| Ebit | -98.53M | -152.20M | 119.05M | 27.12M | 217.19M |
| Ebitda | -8.77M | -54.25M | 220.32M | 138.91M | 344.02M |
| Depreciation and amortization | 89.76M | 97.95M | 101.27M | 111.79M | 126.83M |
| Non operating income net other | - | - | - | - | 0.76M |
| Operating income | 96.12M | -173.52M | 118.02M | 168.54M | 217.19M |
| Other operating expenses | 2040.78M | 2381.11M | 2344.80M | 2275.16M | 2040.81M |
| Interest expense | 71.71M | 84.31M | 78.32M | 36.07M | 12.38M |
| Tax provision | 14.84M | 74.10M | 26.64M | 27.11M | 49.70M |
| Interest income | 9.37M | 2.73M | 4.45M | 1.81M | 0.76M |
| Net interest income | -62.34M | -81.58M | -67.80M | -34.26M | -11.62M |
| Non recurring | - | - | - | - | -3.81M |
| Income tax expense | 14.84M | 74.10M | 22.46M | 27.11M | 49.70M |
| Total revenue | 2136.90M | 2207.59M | 2462.82M | 2443.71M | 2273.06M |
| Total operating expenses | 370.09M | 645.24M | 411.92M | 418.65M | 336.70M |
| Cost of revenue | 1670.69M | 1735.87M | 1932.88M | 1856.52M | 1704.11M |
| Total other income expense net | -266.36M | -63.00M | -77.30M | -24.09M | -9.31M |
| Net income from continuing ops | -185.07M | -310.62M | 52.02M | 117.33M | 195.82M |
| Net income applicable to common shares | - | - | - | 103.24M | 140.97M |
| Breakdown | 2025-12-31 | 2024-12-31 | 2023-12-31 | 2022-12-31 | 2021-12-31 |
|---|---|---|---|---|---|
| Type | yearly | yearly | yearly | yearly | yearly |
| Date | 2025-12-31 | 2024-12-31 | 2023-12-31 | 2022-12-31 | 2021-12-31 |
| Total assets | 1499.08M | 1753.38M | 2185.60M | 2153.96M | 1996.80M |
| Intangible assets | 133.69M | 164.81M | 198.43M | 233.91M | 212.35M |
| Other current assets | 124.01M | 92.95M | 61.23M | 178.90M | 182.47M |
| Total liab | 1386.18M | 1485.26M | 1570.06M | 1520.21M | 1402.46M |
| Total stockholder equity | 95.07M | 250.25M | 598.63M | 559.91M | 522.21M |
| Deferred long term liab | - | - | - | 6.55M | 5.33M |
| Other current liab | 178.34M | 168.64M | 184.91M | 194.31M | 233.91M |
| Common stock | 0.49M | 0.48M | 0.47M | 0.47M | 0.47M |
| Capital stock | 0.49M | 0.48M | 0.47M | 0.47M | 0.47M |
| Retained earnings | 354.15M | 546.62M | 870.43M | 911.23M | 856.07M |
| Other liab | - | - | - | 78.02M | 102.65M |
| Good will | 368.68M | 571.20M | 808.99M | 807.85M | 739.48M |
| Other assets | - | -31.24M | - | 86.45M | 88.40M |
| Cash | 82.90M | 84.99M | 173.91M | 153.44M | 158.21M |
| Total current liabilities | 355.95M | 353.94M | 403.03M | 411.36M | 444.40M |
| Current deferred revenue | 58.83M | 64.75M | 81.17M | 87.85M | 95.61M |
| Net debt | 917.46M | 994.38M | 960.16M | 911.41M | 741.67M |
| Short term debt | 34.19M | 33.36M | 40.37M | 35.27M | 44.46M |
| Short long term debt total | 1000.36M | 1079.37M | 1134.07M | 1064.85M | 899.88M |
| Other stockholder equity | -152.63M | -164.72M | -182.39M | -225.49M | -235.90M |
| Property plant equipment | - | - | - | 275.79M | 258.58M |
| Total current assets | 673.35M | 652.30M | 648.53M | 749.97M | 697.99M |
| Net tangible assets | - | - | - | -481.84M | -429.62M |
| Net receivables | 466.44M | 474.36M | 413.39M | 417.64M | 357.31M |
| Long term debt | 905.00M | 975.00M | 995.00M | 960.00M | 791.00M |
| Inventory | - | - | 0.00M | - | - |
| Accounts payable | 72.64M | 84.18M | 96.58M | 93.94M | 70.42M |
| Noncontrolling interest in consolidated entity | - | - | - | - | 15.81M |
| Accumulated other comprehensive income | -106.94M | -132.12M | -89.88M | -126.30M | -98.43M |
| Common stock total equity | - | - | - | - | 0.47M |
| Retained earnings total equity | - | - | - | - | 856.07M |
| Treasury stock | - | - | - | - | -597.03M |
| Non currrent assets other | 110.35M | 101.49M | 176.50M | 67.73M | 88.40M |
| Non current assets total | 825.73M | 1101.08M | 1537.07M | 1403.99M | 1298.82M |
| Capital lease obligations | 95.36M | 104.37M | 135.08M | 104.85M | 108.88M |
| Long term debt total | - | - | - | - | 791.00M |
| Breakdown | 2025-12-31 | 2024-12-31 | 2023-12-31 | 2022-12-31 | 2021-12-31 |
|---|---|---|---|---|---|
| Type | yearly | yearly | yearly | yearly | yearly |
| Date | 2025-12-31 | 2024-12-31 | 2023-12-31 | 2022-12-31 | 2021-12-31 |
| Investments | - | 0.48M | -73.88M | -226.20M | -541.98M |
| Change to liabilities | - | - | - | -96.54M | -89.10M |
| Total cashflows from investing activities | -41.82M | 0.48M | -67.58M | -226.20M | -541.98M |
| Net borrowings | -72.32M | -22.41M | 32.68M | 165.75M | 399.37M |
| Total cash from financing activities | -73.67M | -38.30M | -68.23M | 89.04M | 319.64M |
| Change to operating activities | - | - | - | 43.70M | 18.41M |
| Net income | -185.07M | -310.62M | 18.26M | 117.33M | 158.19M |
| Change in cash | -2.09M | -88.91M | 6.84M | -13.62M | 21.67M |
| Begin period cash flow | 84.99M | 173.91M | 167.06M | 180.68M | 159.01M |
| End period cash flow | 82.90M | 84.99M | 173.91M | 167.06M | 180.68M |
| Total cash from operating activities | 119.64M | -58.82M | 144.76M | 137.05M | 251.30M |
| Depreciation | 89.76M | 97.95M | 101.27M | 111.79M | 96.71M |
| Other cashflows from investing activities | 4.48M | 45.65M | 0.26M | - | -481.62M |
| Dividends paid | 0.00M | 2.85M | 49.23M | 48.07M | 42.22M |
| Change to inventory | - | - | - | - | 17.21M |
| Change to account receivables | 1.64M | -66.33M | 22.36M | -74.56M | 40.16M |
| Sale purchase of stock | - | -1.01M | -3.04M | - | 11.40M |
| Other cashflows from financing activities | -1.34M | -12.03M | -48.65M | 147.52M | 368.49M |
| Change to netincome | - | - | - | 46.34M | 42.16M |
| Capital expenditures | 38.11M | 45.17M | 67.84M | 84.01M | 60.36M |
| Change receivables | - | - | - | - | 40.16M |
| Cash flows other operating | - | - | - | - | 19.57M |
| Cash and cash equivalents changes | - | - | - | - | 28.96M |
| Change in working capital | 4.46M | -165.04M | -18.21M | -127.40M | -30.54M |
| Stock based compensation | 13.44M | 18.69M | 22.07M | 17.57M | 16.43M |
| Other non cash items | 214.20M | 241.66M | 28.90M | 28.76M | 9.68M |
| Free cash flow | 81.53M | -103.99M | 76.93M | 53.04M | 190.94M |
Sector: Technology Industry: Information Technology Services
|
Stock Name
|
Change
(USD) |
Price
(USD) |
Trailing
PE (x) |
Forward
PE (x) |
Price Sales
TTM (x) |
Price to Book Value (x)
|
Enterprise Value
to Revenue (x) |
Enterprise Value
to EBITDA (x) |
|---|---|---|---|---|---|---|---|---|
| TTEC TTEC Holdings Inc |
-0.10 6.76% |
1.38 | - | 1.23 | 0.03 | 0.85 | 0.44 | 5.55 |
| IBM International Business Machines |
-2.11 0.85% |
245.00 | 22.06 | 18.73 | 3.39 | 6.81 | 4.22 | 16.61 |
| ACN Accenture plc |
- -% |
260.50 | 16.00 | 14.29 | 1.66 | 3.84 | 1.65 | 9.80 |
| INFY Infosys Ltd ADR |
-0.30 2.34% |
12.50 | 25.55 | 22.78 | 4.20 | 8.01 | 4.10 | 15.87 |
| FJTSF Fujitsu Limited |
- -% |
21.93 | 21.97 | 14.84 | 0.01 | 3.44 | 1.86 | 11.66 |
TTEC Holdings, Inc. operates as a customer experience (CX) company that designs, builds, and operates technology-enabled customer experiences across live interaction channels. It operates through TTEC Digital and TTEC Engage segments. The TTEC Digital segment provides CX technologies for contact center as a service, customer relationship management, and artificial intelligence (AI) and analytics; creates and implements strategic CX transformation roadmaps; sells, operates, and provides managed services for cloud platforms and premise based CX technologies; creates proprietary IP to support industry specific and custom client needs; and offers CX consulting services. The TTEC Engage segment provides digitally enabled CX operational and managed services; delivers data-driven omnichannel customer care, customer acquisition, growth and retention services, tech support, fraud mitigation, and back-office solutions; and offers solutions for AI operations, including data annotation and labeling. It serves clients in the financial services, healthcare, public sector, communication, technology, media and entertainment, travel and hospitality, automotive, and retail industries. The company operates in the United States, Canada, the Philippines, the Asia Pacific, India, Europe, the Middle East, Africa, and Latin America. The company was formerly known as TeleTech Holdings, Inc. and changed its name to TTEC Holdings, Inc. in May 1996. TTEC Holdings, Inc. was founded in 1982 and is headquartered in Austin, Texas.
| Name | Title | Year Born |
|---|---|---|
| Mr. Kenneth D. Tuchman | Chairman & CEO | 1960 |
| Mr. Dustin J. Semach | Chief Financial Officer | 1981 |
| Ms. Regina M. Paolillo | Global Chief Operating Officer | 1959 |
| Ms. Margaret B. McLean | Chief Risk Officer, Gen. Counsel & Corp. Sec. | 1963 |
| Ms. Michelle Swanback | Pres & CEO of TTEC Engage | NA |
| Mr. Rob Dravenstott | Chief Information Officer | NA |
| Paul Miller | Head of Investor Relations, Sr. VP & Treasurer | NA |
| Mr. Nick Cerise | Chief Marketing Officer | NA |
| Mr. Michael Wellman | Chief People Officer | NA |
| Mr. Jim Sheehan | Chief Operating Officer of Digital | NA |
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