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Home CompaniesFreshworks Inc

Freshworks Inc

Technology Software - Application
PortfolioPortfolio WatchlistWatchlist
Company price
12.11 USD -0.59 ( 4.65%)
Last update at 2026-11-06T21:00:00Z
VOLUME
5432563
Market Cap
2494.71M
P/E
13.94

Momentum Score

…

Freshworks Inc., a software development company, provides software-as-a-service products in North America, Europe, the Middle East, Africa, the Asia Pacific, and internationally. The company's software-as-a-service solutions includes Customer Experience (CX) and Employee Experience (EX). Its Customer Experience products include Freshdesk Omni, an AI-powered omnichannel customer service solution that unifies customer interactions, support operations, and empowers agents to deliver exceptional experiences; Freshdesk, a ticketing and case management solution; Freshchat that provides agents with a modern conversational experience to proactively engage customers across digital messaging channels; Freshcaller, a cloud-based contact center solution for scalable voice operations; Freshsales, a sales CRM for pipeline management and deal closure solution; and Freshmarketer, a marketing automation platform designed to help businesses to attract, nurture, convert, and retain customers. The company's Employee Experience products include Freshservice, an IT and enterprise service management platform to AI agents to help employees resolve issues, make requests, and access information through conversational interfaces without requiring direct interaction with the service desk; Freshservice for Business Teams, which provides a unified employee service experience while ensuring the secure separation of departmental data; Device42 which provides IT discovery and dependency mapping solutions; and FireHydrant, a modern incident management platform that enables engineering and operations teams to manage the full incident lifecycle. In addition, it provides Freshworks platform, an AI-powered, enterprise-grade foundation that unifies customer experience and employee experience product lines. The company was formerly known as Freshdesk Inc. and changed its name to Freshworks Inc. in June 2017. Freshworks Inc. was incorporated in 2010 and is headquartered in San Mateo, California.

Source: TradingView
The charts and visual representations are sourced from TradingView through embedded widgets. For any issues with chart display, please visit the TradingView website

Day Price Range
11.91
Low
12.76
High
52 Week Price Range
6.79
Low
16.14
High

Momentum Score

…
Loading momentum score…

A unique technical analysis driven score developed by Kalkine showing momentum in stock prices based on select technical indicators identified.

Score - Rating
>= 1 - Low / > 1 but < 2 - Below Average / > 2 but < 3 - Average / > 3 but < 4 - Above Average / > 4 - High
AI Summary

Freshworks offers cloud-based customer engagement, CRM and IT service management software on a subscription basis to businesses globally. Growth drivers include migration to cloud SaaS, expansion into larger enterprise accounts and international markets, and AI-driven product enhancements that could support upselling. Investors may find the company attractive for its recurring revenue model and scalable platform.
Material risks include strong competition from larger software vendors, execution risk in moving upmarket, sensitivity to enterprise IT spending and margin pressure from continued sales and product investment; investors should monitor retention and net-dollar expansion.

Risk Score
Medium

Note: The summary and risk score provided above is created by AI and should not be construed as a recommendation of Kalkine.

Key Metrics*

Previous Close
12.70
Dividend Yield
-
Revenue TTM
838.81M
Revenue Per Share
2.88
Gross Profit TTM
712.66M
Debt / Equity
0.06
ROE
16.93%
Net Debt
-565.58M
ROCE
4.82%
Diluted EPS TTM
0.63

Key Financials*

Income Statement

Balance Sheet

Change in Cash

Total Operating Cash

Dividends Paid

Breakdown 2025-12-31 2024-12-31 2023-12-31 2022-12-31 2021-12-31
Type yearly yearly yearly yearly yearly
Date 2025-12-31 2024-12-31 2023-12-31 2022-12-31 2021-12-31
Income before tax 53.28M -90.84M -123.77M -220.79M -181.48M
Net income 183.72M -95.37M -137.44M -232.13M -192.00M
Selling general administrative 141.09M 180.63M 167.70M 156.85M 117.02M
Selling and marketing expenses 394.75M 390.82M 357.78M 343.21M 260.35M
Gross profit 712.66M 607.09M 493.06M 402.23M 292.99M
Reconciled depreciation 25.86M 19.41M 12.03M 11.50M 13.29M
Ebit 53.28M -128.95M -170.17M -233.37M -204.78M
Ebitda 110.84M -109.53M -170.17M -221.87M -191.49M
Depreciation and amortization 57.56M 19.41M 12.14M 11.50M 13.29M
Non operating income net other - - - 12.58M 23.30M
Operating income 13.61M -138.61M -170.17M -233.37M -204.78M
Other operating expenses 825.20M 859.03M 766.60M 731.37M 575.80M
Interest expense - - - 14.77M 23.30M
Tax provision -130.44M 4.53M 15.75M 11.34M 10.52M
Interest income 38.18M 51.70M 40.02M 14.77M 2.45M
Net interest income 38.18M 51.70M 40.02M 12.58M 23.30M
Income tax expense -130.44M 4.53M 13.67M 11.34M 10.52M
Total revenue 838.81M 720.42M 596.43M 498.00M 371.02M
Total operating expenses 699.05M 745.70M 663.24M 635.60M 497.77M
Cost of revenue 126.14M 113.33M 103.37M 95.77M 78.03M
Total other income expense net 39.67M 47.77M 46.40M 12.58M 23.30M
Net income from continuing ops 183.72M -95.37M -164.83M -232.13M -192.00M
Net income applicable to common shares - - - -232.13M -2838.66M
Preferred stock and other adjustments - - - - 2646.66M
Breakdown 2025-12-31 2024-12-31 2023-12-31 2022-12-31 2021-12-31
Type yearly yearly yearly yearly yearly
Date 2025-12-31 2024-12-31 2023-12-31 2022-12-31 2021-12-31
Total assets 1602.71M 1611.88M 1456.77M 1380.22M 1482.81M
Intangible assets 76.99M 90.84M 14.10M 0.30M 1.89M
Other current assets 72.77M 72.45M 43.43M 38.91M 31.44M
Total liab 570.06M 473.96M 384.51M 328.40M 244.77M
Total stockholder equity 1032.65M 1137.92M 1072.26M 1051.82M 1238.04M
Deferred long term liab - - - 19.54M 15.01M
Other current liab 101.20M 69.37M 50.37M 53.38M 56.85M
Common stock 0.00M 0.00M 0.00M 0.00M 0.00M
Capital stock 0.00M 0.00M 0.00M 0.00M 0.00M
Retained earnings -3552.15M -3735.88M -3640.51M -3503.07M -3270.94M
Other liab - - - 28.53M 21.43M
Good will 146.68M 147.01M 6.18M 6.18M 6.18M
Other assets - - - 39.56M 31.88M
Cash 632.15M 620.32M 488.12M 304.08M 747.86M
Total current liabilities 498.03M 407.71M 327.21M 271.69M 223.35M
Current deferred revenue 385.32M 327.92M 270.66M 205.63M 160.17M
Net debt -565.58M -582.02M -458.63M -269.13M -747.86M
Short term debt - 8.07M 2.70M 6.78M -
Short long term debt total 66.56M 38.29M 29.49M 34.95M -
Other stockholder equity 4586.39M 4874.13M 4713.52M 4562.32M 4509.72M
Property plant equipment - - - 24.14M 21.48M
Total current assets 1067.34M 1265.43M 1332.64M 1277.01M 1421.38M
Net tangible assets - - - 1045.33M 1229.96M
Short term investments 211.60M 449.75M 699.51M 843.40M 575.68M
Net receivables 150.82M 122.91M 101.58M 70.47M 51.76M
Inventory - - - 20.14M 14.64M
Accounts payable 11.51M 1.62M 3.48M 5.91M 6.32M
Accumulated other comprehensive income -1.59M -0.34M -0.75M -7.43M -0.75M
Common stock total equity - - - 0.00M 0.00M
Retained earnings total equity - - - -3503.07M -3270.94M
Non currrent assets other 75.51M 37.32M 52.35M 30.87M 10.59M
Non current assets total 535.38M 346.46M 124.13M 103.21M 61.44M
Capital lease obligations 42.50M 38.29M 29.49M 28.17M -
Breakdown 2025-12-31 2024-12-31 2023-12-31 2022-12-31 2021-12-31
Type yearly yearly yearly yearly yearly
Date 2025-12-31 2024-12-31 2023-12-31 2022-12-31 2021-12-31
Investments 245.91M 38.80M 22.53M -284.83M -411.80M
Change to liabilities - - - 7.82M 57.98M
Total cashflows from investing activities 206.13M 38.80M 158.50M -284.83M -420.30M
Total cash from financing activities -445.20M -67.26M -60.62M -156.35M 1058.37M
Change to operating activities - - - -37.74M -12.45M
Net income 183.72M -95.37M -137.44M -232.13M -192.00M
Change in cash 11.85M 132.19M 184.06M -443.71M 649.53M
Begin period cash flow 620.40M 488.22M 304.16M 747.86M 98.33M
End period cash flow 632.25M 620.40M 488.22M 304.16M 747.86M
Total cash from operating activities 250.92M 160.65M 86.18M -2.52M 11.46M
Issuance of capital stock - - 8.17M 10.87M 1069.35M
Depreciation 25.86M 19.41M 12.14M 11.50M 13.29M
Other cashflows from investing activities -32.24M -5.21M -6.16M -4.98M 140.18M
Change to inventory - - - - 11.77M
Change to account receivables -28.06M -17.14M -26.98M -18.89M -17.51M
Sale purchase of stock -386.31M -13.69M -67.98M 10.87M 1062.61M
Other cashflows from financing activities -56.65M -53.57M -67.98M -167.33M -10.98M
Change to netincome - - - 206.18M 149.30M
Capital expenditures 5.70M 14.66M 8.34M 12.24M 9.12M
Change receivables - - - -18.89M -17.51M
Cash flows other operating - - - 24.62M 14.71M
Cash and cash equivalents changes - - - -443.71M 649.53M
Change in working capital 9.83M 9.73M -14.08M -11.10M 28.02M
Stock based compensation 146.82M 216.71M 210.71M 207.70M 173.44M
Other non cash items -117.95M 22.80M 16.17M 23.92M -9.39M
Free cash flow 245.22M 145.98M 77.84M -14.77M 2.34M

Peer Comparison*

Sector: Technology Industry: Software - Application

Stock Name
Change
(USD)
Price
(USD)
Trailing
PE (x)
Forward
PE (x)
Price Sales
TTM (x)
Price to Book Value (x)
Enterprise Value
to Revenue (x)
Enterprise Value
to EBITDA (x)
FRSH
Freshworks Inc		 -0.59
4.65%		 12.11 13.94 15.70 2.97 2.37 2.04 43.37
SAP
SAP SE ADR		 -10.08
4.14%		 233.45 28.16 22.42 6.52 4.85 5.60 16.61
CRM
Salesforce Inc		 -8.76
3.94%		 213.65 23.41 15.55 4.79 5.56 5.55 14.88
SAPGF
SAP SE		 -7.43
3.09%		 233.00 76.28 22.88 5.61 3.84 5.59 26.18
SHOP
Shopify Inc		 5.16
3.59%		 148.91 90.18 53.19 12.70 13.17 12.23 67.86

Profile*

Freshworks Inc

Freshworks Inc., a software development company, provides software-as-a-service products in North America, Europe, the Middle East, Africa, the Asia Pacific, and internationally. The company's software-as-a-service solutions includes Customer Experience (CX) and Employee Experience (EX). Its Customer Experience products include Freshdesk Omni, an AI-powered omnichannel customer service solution that unifies customer interactions, support operations, and empowers agents to deliver exceptional experiences; Freshdesk, a ticketing and case management solution; Freshchat that provides agents with a modern conversational experience to proactively engage customers across digital messaging channels; Freshcaller, a cloud-based contact center solution for scalable voice operations; Freshsales, a sales CRM for pipeline management and deal closure solution; and Freshmarketer, a marketing automation platform designed to help businesses to attract, nurture, convert, and retain customers. The company's Employee Experience products include Freshservice, an IT and enterprise service management platform to AI agents to help employees resolve issues, make requests, and access information through conversational interfaces without requiring direct interaction with the service desk; Freshservice for Business Teams, which provides a unified employee service experience while ensuring the secure separation of departmental data; Device42 which provides IT discovery and dependency mapping solutions; and FireHydrant, a modern incident management platform that enables engineering and operations teams to manage the full incident lifecycle. In addition, it provides Freshworks platform, an AI-powered, enterprise-grade foundation that unifies customer experience and employee experience product lines. The company was formerly known as Freshdesk Inc. and changed its name to Freshworks Inc. in June 2017. Freshworks Inc. was incorporated in 2010 and is headquartered in San Mateo, California.

2950 S. Delaware Street, San Mateo, CA, United States, 94403

650 513 0514

https://www.freshworks.com

4500

Name Title Year Born
Mr. Rathna Girish Mathrubootham Co-Founder, CEO & Chairman 1976
Ms. Stacey Epstein Chief Marketing Officer 1969
Mr. Srinivasagopalan Ramamurthy Chief Product Officer 1967
Mr. Dennis M. Woodside Pres & Director 1969
Mr. Tyler R. Sloat Chief Financial Officer 1974
Mr. Joon Huh VP of Fin., Investor Relations & Treasury NA
Ms. Pamela A. Sergeeff Esq. Chief Legal Officer & Gen. Counsel 1973
Ms. Suman Gopalan Chief HR Officer NA
Mr. Abhishek Somani Head of Services Europe 1975
Mr. Pradeep Rathinam Chief Revenue Officer NA

Disclaimer - (*)This information, including any data, is sourced from Unicorn Data Services SAS, trading as EOD Historical Data (“EODHD”) on an ‘as is’ basis, using their API. We cannot guarantee the completeness or validity of the information and data provided on this page, as well as via the API. In some cases, the data may include analyst ratings or recommendations sourced through the EODHD API, which are intended solely for general information purposes.
This information does not consider your personal objectives, financial situation, or needs. Kalkine is not liable for any errors or omissions in the information provided or for any actions taken in reliance on it. You should seek advice from a financial adviser, stockbroker or other professional adviser (including taxation and legal advice) as necessary before acting on this information.

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